QUALITY POLICY

Harper Engineering is committed to exceeding customer requirements by designing products for customer value, consistently manufacturing to design, shipping on-time and continuously improving our Quality Management System.
 

AS9100

We are AS9100 certified!   {click here to view a pdf version of our certificate}
 

QUALITY OBJECTIVES

To ensure that our Quality Policy is met, we continuously measure the following:

     Returns due to Warranty and Quality Issues
     On-Time / Late Deliveries
     Internal Defects
     Supplier Performance
     Customer Satisfaction {click here to download / complete our Customer Satisfaction Survey}
 

Suppliers: - Click here to view / download the latest version of our Supplier Quality System Requirements documents (HED 105): {view pdf}.
 

Customers: - We value your opinion of our products and services!  If you would like to participate in our on-going Customer Opinion Survey, click here to download the survey form: {view pdf}.